This Privacy Policy explains what personal information 33jili collects from Filipino players, how that information is used, and the steps we take to keep it secure. By using the platform, you agree to the practices described on this page. If you have questions, the FAQ page is a good starting point.
When you create an account on 33jili, we collect your name, date of birth, email address, and mobile number. This information is required to verify your identity, ensure you meet the minimum age requirement of 21 years, and set up your player account correctly. We do not collect more personal details than what is necessary to operate your account. All registration data is stored securely and is never sold to third parties. You may update your account details at any time by logging in to your profile.
To process deposits and withdrawals in Philippine pesos, we collect payment-related information such as your GCash number, Maya account details, or Philippine bank account information. We retain transaction records as required by applicable financial regulations and for the purpose of resolving any disputes that may arise. Payment credentials are handled through encrypted channels and are never stored in plain text. We do not share your payment details with any party other than the payment processor required to complete your transaction. If you have questions about a specific transaction, the FAQ page provides guidance on common payment queries.
When you access 33jili through your mobile browser, we automatically collect certain technical data including your device type, operating system version, browser type, IP address, and session activity logs. This information helps us maintain platform stability, diagnose technical issues, and improve the overall experience for Filipino players. Usage data is analysed in aggregate and is not used to identify individual players for marketing purposes without consent. We may use anonymised usage patterns to prioritise improvements to the mobile interface. This data is retained only for as long as it is operationally necessary.
As a Filipino player on 33jili, you have the right to access, correct, or request deletion of your personal data at any time. We are committed to handling all such requests promptly and transparently. The following points summarise the key protections and rights that apply to your account and personal information.
Your personal information is never sold, rented, or disclosed to third parties for commercial purposes. We only share data with service providers who are directly involved in operating the platform — such as payment processors and identity verification services — and only to the extent necessary to complete those functions. All third-party partners are contractually required to handle your data with the same level of care that we apply internally. Any disclosure required by Philippine law or a valid legal order will be handled in strict compliance with applicable regulations.
All data transmitted between your device and the 33jili platform is protected using industry-standard encryption protocols. Sensitive account and payment information is stored in encrypted form on secured servers with restricted access controls. We conduct regular internal reviews of our data security practices to identify and address potential vulnerabilities. Passwords are hashed and are never stored or transmitted in plain text. In the event of a data security incident that affects your personal information, we will notify affected players in accordance with applicable Philippine data protection requirements.
You have the right to request a copy of the personal data we hold about you at any time. If any of your information is inaccurate or out of date, you may update it directly through your account settings or by contacting our support team. We will process all access and correction requests within a reasonable timeframe. If you wish to close your account and request deletion of your personal data, you may do so by reaching out to support at [email protected]. Please note that certain records may be retained for the minimum period required by Philippine financial and gaming regulations even after account closure.
The 33jili platform uses cookies and similar session technologies to keep you logged in, remember your preferences, and maintain a smooth browsing experience on your mobile device. These cookies do not contain sensitive personal information and are not used to track your activity across other websites. You may manage or disable cookies through your mobile browser settings, though doing so may affect certain platform features. We do not use third-party advertising cookies or behavioural tracking tools that profile you for external marketing purposes. Session data is cleared automatically when you log out of your account.
This Privacy Policy may be updated from time to time to reflect changes in our practices, platform features, or applicable Philippine regulations. When material changes are made, we will post the updated policy on this page with a revised effective date. Continued use of the 33jili platform after any update constitutes your acceptance of the revised terms. We encourage you to review this page periodically so you remain informed about how your data is handled. If you have any concerns about this policy or how your information is used, please reach out to our support team at [email protected].
Visit our FAQ for quick answers, or create a free account to start enjoying the 33jili experience with confidence that your data is in safe hands.